The Top 5 Mistakes People Make When Booking Airport Transport (and How to Avoid Them)

Luggage left outside a vehicle boot, highlighting common airport taxi booking mistake
Ovova Airport Taxi

 

Getting to the airport should be the easiest part of your journey — but too often, it becomes the most stressful.

Over the years, we’ve seen it all. People miss flights, overpay, or arrive in a panic — not because of the flight itself, but because of how they got (or didn’t get) to the airport.

Here are the top 5 airport transport mistakes we see people make — and how Ovova’s fixed-price, pre-booked service helps you avoid every one of them.

Mistake 1: Booking Too Late

Whether it’s booking a flight, hotel, or car park — leaving it too late limits your options. And your airport transfer is no different.

Many people assume they can just grab an app-based ride the night before. But availability drops, surge pricing kicks in, and drivers often cancel at the last minute — especially for early-morning or long-distance trips.

How Ovova Helps:
With Ovova, you can book your airport taxi well in advance, secure your time slot, and get a fixed price upfront. Whether you’re flying at 5am or landing at midnight, we’ve got you covered 24/7 — with a confirmed booking that won’t disappear.

Mistake 2: Underestimating Luggage Space

We’ve all seen it — three people, four large suitcases, and a compact hatchback. Squeezing into a car that’s too small can cause delays, stress, or even a missed flight.

How Ovova Helps:
We ask how many passengers and how much luggage during the booking process. Then we assign the right vehicle — whether it’s a saloon, a spacious estate, or a 6-, 7- or 8-seater. If you’re travelling with a buggy, golf clubs, or extra bags, we’ll make sure you fit — comfortably.

Mistake 3: Relying on Friends or Family for the Lift

It seems like a good idea — until their car won’t start, they hit traffic, or they oversleep. Relying on favours for something as important as catching a flight can backfire.

How Ovova Helps:
We’re a professional airport transfer service. That means your booking is confirmed, your driver is licensed, and we turn up on time, every time. We monitor live traffic and flight data so you’re never left guessing. And unlike your brother-in-law, we don’t mind the 4am start.

Mistake 4: Forgetting to Check the Details

The smallest oversight — wrong terminal, missing postcode, underestimating journey time — can throw everything off. And when you’re heading to the airport, there’s no room for error.

How Ovova Helps:
We confirm all the important details at the time of booking: flight number, terminal, pickup address, luggage needs. Our customer service team double-checks everything, so nothing gets missed. If your flight changes, we’ll adjust — as long as the car hasn’t been dispatched, there’s no extra charge.

Mistake 5: Choosing the Cheapest Option — and Paying the Price Later

It’s tempting to go with the lowest quote. But cheap services often mean:

  • Unlicensed drivers
  • No-show bookings
  • Price changes on the day
  • Poor quality vehicles or communication

And suddenly, it’s not such a bargain after all.

How Ovova Helps:
Our fares are fair and fixed — no hidden fees, no sudden price jumps. You know exactly what you’re paying before the car arrives. Our professional drivers, modern GPS-equipped vehicles, and reliable service mean you get what you paid for — and more.

Planning Your Journey: How Much Time Should You Allow?

One of the most common questions we hear is: “What time should I book my airport taxi?”

It’s an important one — because underestimating your travel time can be just as risky as booking too late.

At Ovova, we help you plan with confidence. We consider:

  • Your departure airport and terminal
  • Your airline’s recommended check-in time
  • Live traffic patterns in South West London
  • Special situations like rail strikes, school run times, or local events

We’ll recommend a smart pickup time based on real-world experience — not guesswork. Whether it’s a weekday morning flight from Heathrow or a Friday night run to Gatwick, we know when to leave and how long it will take.

That means you arrive calm, early, and ready to check in — not stressed and scrambling through security.

Book Smart with Ovova — Every Time

Avoiding these mistakes doesn’t take much. Just a little planning — and a service that gets it right from the start.

With Ovova, you get:

  • Fixed-price airport taxi bookings
  • Spacious vehicles matched to your group
  • 24/7 service with live flight and traffic tracking
  • Reliable, licensed, local drivers
  • Complimentary wait time and free cancellations
  • Easy booking via phone, web, or app

Ready to Book Your Next Airport Transfer?

Call 020 8391 3333 or 020 8977 3312, book online, or download the Ovova app for iOS or Android.

Whether you’re travelling for business, a family trip, or a solo adventure — don’t risk it. Book early, book smart, and travel stress-free with Ovova.

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Why Choose Us

The services we offer at OVOVA are second to none. Whether you're looking for transport to a business meeting, an event or even an airport transfer, we've got you covered. Here are some of the key features we offer to our clients.

  • COMPLIMENTARY WAIT TIME

    Take your time and relax. Airport pickups include 45 minutes of free wait time, and all other pickups include 10 minutes for free.

  • ALL-INCLUSIVE RATES

    There are no hidden surprises with OVOVA. Our affordable all-inclusive rates are confirmed before you book, so you’ll never have a nasty surprise.

  • PROFESSIONAL DRIVERS

    Have peace of mind knowing that all of our drivers are fully licensed and insured.

  • FREE CANCELLATION

    Change of plans? No problem! Cancellations are free up to an hour before a one-way ride or 24 hours before a two-way journey.

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